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Standardisierte Erfassung von Verweigerungsgründen in face-to-face-Umfragen

Suggestions for the standardized collection of reasons for refusals in face-to-face surveys
[journal article]

Menold, Natalja
Züll, Cornelia

Abstract

"Verweigerungen stellen einen beträchtlichen Anteil systematischer Ausfälle in Umfragen dar. Einige Umfragen erheben Verweigerungsgründe während des Datenerhebungsprozesses. Neben einer Zusatzinformation zum Ablauf der Datenerhebung liefern diese Daten auch Informationen, die zur Reduzierung der Ver... view more

"Verweigerungen stellen einen beträchtlichen Anteil systematischer Ausfälle in Umfragen dar. Einige Umfragen erheben Verweigerungsgründe während des Datenerhebungsprozesses. Neben einer Zusatzinformation zum Ablauf der Datenerhebung liefern diese Daten auch Informationen, die zur Reduzierung der Verweigerungsraten genutzt werden können. Allerdings fehlen derzeit standardisierte Instrumente zur Erfassung von Verweigerungsgründen, die eine zuverlässige Datenerhebung sichern würden. In diesem Artikel stellen wir ein standardisiertes Instrument – ein Kategorienschema – zur Klassifizierung der Verweigerungsgründe vor, das als Teil einer Inhaltsanalyse entwickelt wurde. Als Datenbasis nutzten wir offen erhobene Angaben der Interviewer in Kontaktprotokollen im ALLBUS 2008. Die Intercoder-Reliabilität der Codierung beträgt 0,84 und ist zufriedenstellend. Abschließend geben wir Hinweise zur Nutzung des Kategorienschemas für die Codierung der offen erhobenen Daten sowie zur Datenerhebung direkt durch den Interviewer im Feld." (Autorenreferat)... view less


"Refusals are a considerable source of nonresponse in surveys. During the field period, some surveys collect reasons for refusals as survey para-data. In addition to providing information for research these data can also provide information about nonrespondents that can be used to reduce refusal rat... view more

"Refusals are a considerable source of nonresponse in surveys. During the field period, some surveys collect reasons for refusals as survey para-data. In addition to providing information for research these data can also provide information about nonrespondents that can be used to reduce refusal rates. However, there is a lack of standardized instruments of data collection, the fact of which declines reliability, validity, and objectivity of the data collected. This article presents a standardized instrument – a categorization scheme – for classifying reasons for refusals. The instrument was developed using content analysis of open-ended comments by interviewers in the German General Social Survey (ALLBUS 2008). The interrater-reliability of the developed categorization scheme is .84 and thus satisfying. We give some suggestions on how the categorization scheme can be used by surveyors as well as by interviewers when collecting reasons for refusals." (author's abstract)... view less

Keywords
EU; interview; category; Denmark; coding; Federal Republic of Germany; instruments; comparative research; standardization (meth.); measurement instrument; Switzerland; data acquisition; survey; empirical social research; European Social Survey; response behavior; content analysis; survey research

Classification
Methods and Techniques of Data Collection and Data Analysis, Statistical Methods, Computer Methods

Method
empirical; development of methods; quantitative empirical; basic research

Document language
German

Publication Year
2011

Page/Pages
p. 91-108

Journal
Methoden, Daten, Analysen (mda), 5 (2011) 1

ISSN
2190-4936

Status
Published Version; peer reviewed

Licence
Deposit Licence - No Redistribution, No Modifications


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