Hits 1-5 within 5 documents
Online reservation systems in e-Business: analyzing decision making in e-Tourism [journal article]
Source: Journal of Tourism, Heritage & Services Marketing, 6 (2020) 1. p.9-16
Kundenbefragungen in den Berliner Bürgerämtern [journal article]
Source: Zeitschrift für amtliche Statistik Berlin-Brandenburg, (2020) 1. p.6-11
Business Model Innovation in News Media: Fostering New Relationships to Stimulate Support from Readers [journal article]
Source: Media and Communication, 8 (2020) 2. p.28-39
Marketing performance of service firms: Recognizing market sensing capability and customer interaction orientation [journal article]
Source: Journal of Tourism, Heritage & Services Marketing, 7 (2021) 2. p.38-48
Introduction to the special issue: Consumer experience management and customer journeys in tourism, hospitality and events [journal article]
Source: Tourism Management Perspectives, (2021) 40