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Search engine effects on news consumption: Ranking and representativeness outweigh familiarity in news selection

[journal article]

Ulloa, Roberto
Kacperski, Celina Sylwia

Abstract

While individuals' trust in search engine results is well-supported, little is known about their preferences when selecting news. We use web-tracked behavioral data across a 2-month period (280 participants) and we analyze three competing factors, two algorithmic (ranking and representativeness) and... view more

While individuals' trust in search engine results is well-supported, little is known about their preferences when selecting news. We use web-tracked behavioral data across a 2-month period (280 participants) and we analyze three competing factors, two algorithmic (ranking and representativeness) and one psychological (familiarity), that could influence the selection of search results. We use news engagement as a proxy for familiarity and investigate news articles presented on Google search pages (n = 1221). We find a significant effect of algorithmic factors but not of familiarity. We find that ranking plays a lesser role for news compared to non-news, suggesting a more careful decision-making process. We confirm that Google Search drives individuals to unfamiliar sources, and find that it increases the diversity of the political audience of news sources. We tackle the challenge of measuring social science theories in contexts shaped by algorithms, demonstrating their leverage over the behaviors of individuals.... view less

Keywords
news; ranking; information-seeking behavior; source of information; search engine; algorithm

Classification
Impact Research, Recipient Research
Interactive, electronic Media

Free Keywords
Familiarity; news consumption; news diversity; search engines; web tracking

Document language
English

Publication Year
2023

Page/Pages
p. 1-27

Journal
New Media & Society (2023) OnlineFirst

DOI
https://doi.org/10.1177/14614448231154926

ISSN
1461-7315

Status
Published Version; peer reviewed

Licence
Creative Commons - Attribution 4.0


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Home  |  Legal notices  |  Operational concept  |  Privacy policy
© 2007 - 2025 Social Science Open Access Repository (SSOAR).
Based on DSpace, Copyright (c) 2002-2022, DuraSpace. All rights reserved.