Stakeholders' satisfaction from a new Management Information System to confront the phenomenon of student absences

Abstract

This paper proposes an Educational Management Information System (EMIS) that organizes all the administrative procedures with respect to monitoring school absences so that the related products have the same legal effect as the traditional procedures. The proposed EMIS covers the obligation of the Administration for complete, immediate and accurate information addressed to parents, reduces the operation cost of updating parents, removes workload from teachers, produces related documents with accuracy, provides the Administration with proper tools able to monitor student attendance and the tasks that the involved personnel has to accomplish. Based on the above-mentioned EMIS, we measure the satisfaction of all stakeholders, i.e., parents, teachers and executives using three types of questionnaires. Our results indicate that the proposed EMIS (a) satisfies the Administration's obligation for keeping the parents informed with thorough, immediate and accurate information, (b) reduces the operational cost of parental updates, and (c) reduces the workload of teachers. Future work is also proposed.