National industrial relations and local bargaining power in the US and German telecommunications industries

Doellgast, Virginia

[journal article]

dc.contributor.author	Doellgast, Virginia	de
dc.date.accessioned	2011-03-01T03:42:00Z	de
dc.date.accessioned	2012-08-29T22:16:17Z
dc.date.available	2012-08-29T22:16:17Z
dc.date.issued	2008	de
dc.identifier.uri	http://www.ssoar.info/ssoar/handle/document/22298
dc.description.abstract	This article compares the process and outcomes of collective negotiations over the outsourcing of call centre jobs in US and German telecommunications firms. In the USA, the Communication Workers of America relied on coalitions with politicians and other organizations to lead successful public campaigns; while in Germany, ver.di used coordinated bargaining with works councils to leverage their strong codetermination rights. Variation in access to resources between countries helps explain differences in the unions' ability to negotiate strong collective agreements on outsourcing and to influence restructuring decisions.	en
dc.language	en	de
dc.subject.ddc	Sociology & anthropology	en
dc.subject.ddc	Soziologie, Anthropologie	de
dc.subject.other	call centres; Germany; telecommunications; trade unions; works councils
dc.title	National industrial relations and local bargaining power in the US and German telecommunications industries	en
dc.description.review	begutachtet (peer reviewed)	de
dc.description.review	peer reviewed	en
dc.source.journal	European Journal of Industrial Relations	de
dc.source.volume	14	de
dc.publisher.country	GBR
dc.source.issue	3	de
dc.subject.classoz	Industrie- und Betriebssoziologie, Arbeitssoziologie, industrielle Beziehungen	de
dc.subject.classoz	Sociology of Work, Industrial Sociology, Industrial Relations	en
dc.subject.thesoz	USA	de
dc.subject.thesoz	outsourcing	en
dc.subject.thesoz	United States of America	en
dc.subject.thesoz	Outsourcing	de
dc.identifier.urn	urn:nbn:de:0168-ssoar-222984	de
dc.date.modified	2012-03-19T16:35:00Z	de
dc.rights.licence	PEER Licence Agreement (applicable only to documents from PEER project)	de
dc.rights.licence	PEER Licence Agreement (applicable only to documents from PEER project)	en
ssoar.gesis.collection	SOLIS;ADIS	de
ssoar.contributor.institution	http://www.peerproject.eu/	de
internal.status	3	de
internal.identifier.thesoz	10041244
internal.identifier.thesoz	10063041
dc.type.stock	article	de
dc.type.document	journal article	en
dc.type.document	Zeitschriftenartikel	de
dc.rights.copyright	f	de
dc.source.pageinfo	265-287
internal.identifier.classoz	10204
internal.identifier.journal	116	de
internal.identifier.document	32
internal.identifier.ddc	301
dc.identifier.doi	https://doi.org/10.1177/0959680108094135	de
dc.description.pubstatus	Postprint	en
dc.description.pubstatus	Postprint	de
internal.identifier.licence	7
internal.identifier.pubstatus	2
internal.identifier.review	1
internal.check.abstractlanguageharmonizer	CERTAIN
internal.check.languageharmonizer	CERTAIN_RETAINED

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Industrie- und Betriebssoziologie, Arbeitssoziologie, industrielle Beziehungen
Sociology of Work, Industrial Sociology, Industrial Relations

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