Volltext herunterladen
(110.1 KB)
Zitationshinweis
Bitte beziehen Sie sich beim Zitieren dieses Dokumentes immer auf folgenden Persistent Identifier (PID):
https://nbn-resolving.org/urn:nbn:de:0168-ssoar-222984
Export für Ihre Literaturverwaltung
National industrial relations and local bargaining power in the US and German telecommunications industries
[Zeitschriftenartikel]
Abstract This article compares the process and outcomes of collective negotiations over the outsourcing of call centre jobs in US and German telecommunications firms. In the USA, the Communication Workers of America relied on coalitions with politicians and other organizations to lead successful public campa... mehr
This article compares the process and outcomes of collective negotiations over the outsourcing of call centre jobs in US and German telecommunications firms. In the USA, the Communication Workers of America relied on coalitions with politicians and other organizations to lead successful public campaigns; while in Germany, ver.di used coordinated bargaining with works councils to leverage their strong codetermination rights. Variation in access to resources between countries helps explain differences in the unions' ability to negotiate strong collective agreements on outsourcing and to influence restructuring decisions.... weniger
Thesaurusschlagwörter
USA; Outsourcing
Klassifikation
Industrie- und Betriebssoziologie, Arbeitssoziologie, industrielle Beziehungen
Freie Schlagwörter
call centres; Germany; telecommunications; trade unions; works councils
Sprache Dokument
Englisch
Publikationsjahr
2008
Seitenangabe
S. 265-287
Zeitschriftentitel
European Journal of Industrial Relations, 14 (2008) 3
DOI
https://doi.org/10.1177/0959680108094135
Status
Postprint; begutachtet (peer reviewed)
Lizenz
PEER Licence Agreement (applicable only to documents from PEER project)