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AuthorHanekop, Heidemarie (2)Jandaghi, Gholamreza (2)Abbasi, Samia (1)Adeshola, Quadri Ige (1)Adewumi, John Oluwademilade (1)...view moreEditorDunkel, Wolfgang (1)Voß, G. Günter (1)Date Issued2020 - 2025 (3)2010 - 2019 (12)2000 - 2009 (5)SeriesArbeit und Leben im Umbruch (1)JournalAIS-Studien (3)International Letters of Social and Humanistic Sciences (3)Journal of Cyberspace Studies (2)Journal of Tourism, Heritage & Services Marketing (2)Zeitschrift für Wirtschafts- und Unternehmensethik (2)...view moreVolume1 (3)11 (2)4 (2)5 (2)7 (2)...view moreIssue1 (8)2 (6)3 (1)52 (1)6 (1)...view moreDocument Typejournal article (19)collection (1)Keywordcustomer (20)
Kunde (20)
Dienstleistung (6)service (6)Internet (5)...view moreReview
peer reviewed (20)
Publication StatusPublished Version (19)Postprint (1)

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Ökonomisierung der Internetnutzung? Zur Analyse der Einbindung von Konsumenten in betriebliche Wertschöpfungsprozesse im Web 2.0 [journal article] 

Author(s): Kleemann, Frank

Source: Zeitschrift für Qualitative Forschung, 11 (2010) 1. p.37–54

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The Perception of Usefulness: Iranian Customers' Evaluation of Customer Reviews [journal article] 

Author(s): Shahghasemi, Ehsan; Hajijafari, Mojtaba; Shirzadifard, Maysam; Ahmadzadeh, Mostafa

Source: Journal of Cyberspace Studies, 2 (2018) 1. p.89-102

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Recognition, intersubjectivity and service work: labour conflicts in call centres [journal article] 

Author(s): Holtgrewe, Ursula

Source: Industrielle Beziehungen : Zeitschrift für Arbeit, Organisation und Management, 8 (2001) 1. p.37-56

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Dienstleistung als Interaktion: Beiträge aus einem Forschungsprojekt ; Altenpflege - Deutsche Bahn - Call Center [collection] 

Editor(s): Dunkel, Wolfgang; Voß, G. Günter

Source: Hampp, 2004

(Arbeit und Leben im Umbruch, 5)

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Interessenkonflikte aus der Sicht der Betriebswirtschaftslehre [journal article] 

Author(s): Kuhner, Christoph

Source: Zeitschrift für Wirtschafts- und Unternehmensethik, 6 (2005) 2. p.138-154

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Segmented Intermediation: Advice Concepts in German Financial Services [journal article] 

Author(s): Krenn, Karoline

Source: Historical Social Research, 42 (2017) 1. p.123-151

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Bicycle and Car Share Schemes as Inclusive Modes of Travel? A Socio-Spatial Analysis in Glasgow, UK [journal article] 

Author(s): Clark, Julie; Curl, Angela

Source: Social Inclusion, 4 (2016) 3. p.83-99

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Factors Affecting Customers' Adoption of Internet Banking in Pakistan [journal article] 

Author(s): Abbasi, Samia; Kamran, Sohail; Akhtar, Ch. Shoaib

Source: Pakistan Administrative Review, 1 (2017) 2. p.115-129

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Die neue Rolle der Anwender in internetbasierten Innovationsprozessen [journal article] 

Author(s): Hanekop, Heidemarie; Wittke, Volker

Source: AIS-Studien, 1 (2008) 1. p.7-28

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Communitybasierte Produktion mit Unternehmen: ein neuer Produktionsmodus im Web? [journal article] 

Author(s): Hanekop, Heidemarie

Source: AIS-Studien, 7 (2014) 1. p.60-74

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