Hits 1-10 within 62 documents
The eye of the beholder: service provision and state legitimacy in Burundi [journal article]
Source: Africa Spectrum, 49 (2014) 3. p.3-28
Comparing the quality of services by public and private banks in the view of customers [journal article]
Source: International Letters of Social and Humanistic Sciences, (2015) 52. p.139-149
Recognition, intersubjectivity and service work: labour conflicts in call centres [journal article]
Source: Industrielle Beziehungen : Zeitschrift für Arbeit, Organisation und Management, 8 (2001) 1. p.37-56
Neue Impulse für die Tarifpolitik durch eine Neubewertung personenbezogener Dienstleistungen [journal article]
Source: Industrielle Beziehungen : Zeitschrift für Arbeit, Organisation und Management, 10 (2003) 2. p.296-319
The curse of institutional security: the erosion of German trade unionism [journal article]
Source: Industrielle Beziehungen : Zeitschrift für Arbeit, Organisation und Management, 14 (2007) 2. p.176-191
Familie im Wohlfahrtsstaat - zwischen Verdrängung und gemischter Verantwortung [journal article]
Source: Zeitschrift für Familienforschung, 18 (2006) 3. p.290-314
An institutionalist explanation of the evolution of Taiwan's disability movement: from the charity model to the social model [journal article]
Source: Journal of Current Chinese Affairs, 39 (2010) 3. p.87-123
Multi-unionism and the representation of sectional interests in British workplaces [journal article]
Source: Industrielle Beziehungen : Zeitschrift für Arbeit, Organisation und Management, 15 (2008) 4. p.356-375
"We are living in a different time zone": transnational working places and the concept of a "glocalized intermediary class" [journal article]
Source: ASEAS - Austrian Journal of South-East Asian Studies, 1 (2008) 2. p.34-58
African studies - striving for integrated information services: recent developments in Germany and Europe [journal article]
Source: Africa Spectrum, 45 (2010) 2. p.109-121