Application of Information Technology in Identifying HOAX Information Circulating on Social Media Related to the COVID-19 Pandemic by the Sawahlunto Police Cyber Patrol Team

Abstract

The COVID-19 pandemic in the era of Industry 4.0 has fueled the spread of misinformation and disinformation on social media. Unregulated discussions and the 24-hour news cycle have facilitated HOAXes, often aimed at inciting public unrest. This phenomenon has led to a lack of trust in the validity of Covid-19 information, contributing to the rise in cases. Consequently, the government cannot address this issue alone and requires support from law enforcement. This study examines the problem from a police science perspective, proposing digital policing (e-policing) as a solution to identify and address circulating HOAXes. The Indonesian National Police's Priority Program (PRESISI) outlines an innovative approach by introducing the Polisinyo Urang Sawahlunto (PUAS) application. This research uses a qualitative approach to analyse the relevant findings, including interviews, observations, and literature reviews. The results show that: 1) The spread of HOAX information via social media within the Sawahlunto Police's jurisdiction is still widespread; 2) The PUAS application's HOAX checker feature can identify HOAXes related to COVID-19, helping the police gather valid information to share with the public; 3) However, when analysed through management theory, the application's implementation still lacks fulfilment of the Man, Money, Method, and Machines components. As a result, PUAS has not yet been fully implemented and requires further development.