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https://doi.org/10.22178/pos.95-25

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The Effect of Risk Perception and Benefit Perception on Interest in Using the Allo Bank Application at Transmart Mataram with Trust as an Intervening Variable

[Zeitschriftenartikel]

Faozi, Syahrul
Sakti, Dwi Putra Buana
Athar, Handry Sudiartha

Abstract

This study aims to see the influence of risk perception and benefit perception on the use of interest mediated by trust variables - sampling with purposive sampling technique with 100 respondents who are Allo Bank users at Transmart Mataram. The research questionnaire was distributed to all responde... mehr

This study aims to see the influence of risk perception and benefit perception on the use of interest mediated by trust variables - sampling with purposive sampling technique with 100 respondents who are Allo Bank users at Transmart Mataram. The research questionnaire was distributed to all respondents, and then the collected data was analysed using the PLS-SEM technique. The results showed that risk perception did not affect the interest in using Allo Bank at Transmart Mataram. Furthermore, perception of benefits and trust positively and significantly affect interest in using Allo Bank. At the same time, risk perception is found to have a negative and significant effect on trust, and perception of benefits has a positive and significant effect on confidence. Furthermore, although trust cannot mediate the impact of risk perception on interest in using, trust can judge the effect of perception of benefits on using Allo Bank in Transmart Mataram. The results of this research can be helpful in digital banks in further development and innovation to increase public interest in digital banking.... weniger

Thesaurusschlagwörter
Electronic Banking

Klassifikation
Wirtschaftssektoren

Freie Schlagwörter
Risk Perception; Benefit Perception; Interest in Using; Trust; Allo Bank

Sprache Dokument
Englisch

Publikationsjahr
2023

Seitenangabe
S. 3064-3071

Zeitschriftentitel
Path of Science, 9 (2023) 8

ISSN
2413-9009

Status
Veröffentlichungsversion; begutachtet (peer reviewed)

Lizenz
Creative Commons - Namensnennung 4.0


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© 2007 - 2025 Social Science Open Access Repository (SSOAR).
Based on DSpace, Copyright (c) 2002-2022, DuraSpace. All rights reserved.
 

 

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