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[journal article]

dc.contributor.authorBarfoed, Elizabeth Martinellde
dc.date.accessioned2019-05-22T08:30:45Z
dc.date.available2019-05-22T08:30:45Z
dc.date.issued2019de
dc.identifier.issn2183-2803de
dc.identifier.urihttps://www.ssoar.info/ssoar/handle/document/62738
dc.description.abstractDigital work has become part of social workers' daily routines in countries where digitalisation is on the agenda. As a consequence, documentation practices are expanding -on paper as well as digitally- and include reporting detailed statistics about client interventions, filling in digital forms, and fulfilling local and national performance measurement goals. Standardised formulas with tick-box answers, fed into databases by the social worker, are examples of this digital endeavour. One example is the Addiction Severity Index (ASI), a questionnaire for estimating the client's life situation and needs, used in addiction care. However, difficulties in making the social workers use the results of the standardised questionnaire in social work investigations, where a storied form is traditionally preferred, have made social workers reluctant to use them. To encourage the use of the ASI, a software program was invented to transform the binary data from the questionnaire into a computerised storyline, imitating the storied form. The aim of this article is to describe the context of the digital storyline production and to analyse the particular type of "digital client" it creates. Possible consequences are discussed, such as the absent (or distorted) client voice. It is proposed that documentation systems, in whatever form, should not be regarded as neutral carriers of information, but must be analysed for how clients are (re)presented and, ultimately, how social work is consctructed.de
dc.languageende
dc.subject.ddcSoziale Probleme und Sozialdienstede
dc.subject.ddcSocial problems and servicesen
dc.subject.ddcPublizistische Medien, Journalismus,Verlagswesende
dc.subject.ddcNews media, journalism, publishingen
dc.subject.otherdigital storytelling; narrative; people productionde
dc.titleDigital clients: an example of people production in social workde
dc.description.reviewbegutachtet (peer reviewed)de
dc.description.reviewpeer revieweden
dc.identifier.urlhttps://www.cogitatiopress.com/socialinclusion/article/view/1814de
dc.source.journalSocial Inclusion
dc.source.volume7de
dc.publisher.countryMISC
dc.source.issue1de
dc.subject.classozSozialwesen, Sozialplanung, Sozialarbeit, Sozialpädagogikde
dc.subject.classozSocial Work, Social Pedagogics, Social Planningen
dc.subject.classozinteraktive, elektronische Mediende
dc.subject.classozInteractive, electronic Mediaen
dc.subject.thesozDigitalisierungde
dc.subject.thesozdigitalizationen
dc.subject.thesozSozialarbeitde
dc.subject.thesozsocial worken
dc.subject.thesozDokumentationde
dc.subject.thesozdocumentationen
dc.subject.thesozStandardisierungde
dc.subject.thesozstandardization (meth.)en
dc.subject.thesozPraxisde
dc.subject.thesozpracticeen
dc.rights.licenceCreative Commons - Namensnennung 4.0de
dc.rights.licenceCreative Commons - Attribution 4.0en
internal.statusformal und inhaltlich fertig erschlossende
internal.identifier.thesoz10063943
internal.identifier.thesoz10037228
internal.identifier.thesoz10040538
internal.identifier.thesoz10059158
internal.identifier.thesoz10038577
dc.type.stockarticlede
dc.type.documentZeitschriftenartikelde
dc.type.documentjournal articleen
dc.source.pageinfo196-206de
internal.identifier.classoz20603
internal.identifier.classoz1080404
internal.identifier.journal786
internal.identifier.document32
internal.identifier.ddc360
internal.identifier.ddc070
dc.source.issuetopic"Producing people" in documents and meetings in human service organizationsde
dc.identifier.doihttps://doi.org/10.17645/si.v7i1.1814de
dc.description.pubstatusVeröffentlichungsversionde
dc.description.pubstatusPublished Versionen
internal.identifier.licence16
internal.identifier.pubstatus1
internal.identifier.review1
internal.dda.referencehttps://www.cogitatiopress.com/socialinclusion/oai/@@oai:ojs.cogitatiopress.com:article/1814
ssoar.urn.registrationfalsede


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