Download full text
(526.4Kb)
Citation Suggestion
Please use the following Persistent Identifier (PID) to cite this document:
https://nbn-resolving.org/urn:nbn:de:0168-ssoar-58144-2
Exports for your reference manager
A study of the level of satisfaction with the quality of educational services among students of nursing-midwifery in Islamic Azad University of dezful based on the model of European Foundation of quality management
[journal article]
Abstract
This study aimed to examine level of satisfaction with the quality of educational services among students of nursing-midwifery in Islamic Azad University of Dezful based on EFQM model. Statistical population of this survey consisted of all university students who had spent at least one semester in m... view more
This study aimed to examine level of satisfaction with the quality of educational services among students of nursing-midwifery in Islamic Azad University of Dezful based on EFQM model. Statistical population of this survey consisted of all university students who had spent at least one semester in midwifery-nursing faculty of Islamic Azad university of Dezful. 270 students were selected through random sampling method. A questionnaire was developed by the researcher of current study based on customer-centered orientation of EFQM organizational excellence model. Data was analyzed through descriptive statistics and Chi-Square Test. The results showed that level of satisfaction at the educational services of nursing-midwifery and the affiliated hospitals was low (p = 0.99). Based on Freidman test, level of satisfaction at the accountability of staff was the most important factor, and it had the highest priority (mean rank 2/77). On the other hand, level of satisfaction at post-educational services was the least important, and it had the lowest priority (mean rank 2/30).... view less
Keywords
Iran; vocational education; health care delivery system; management; quality assurance; midwife; student; female student; university; obstetrics; university level of education; satisfaction
Classification
Medical Sociology
Occupational Research, Occupational Sociology
University Education
Document language
English
Publication Year
2015
Page/Pages
p. 86-92
Journal
International Letters of Social and Humanistic Sciences (2015) 44
DOI
https://doi.org/10.18052/www.scipress.com/ILSHS.44.86
ISSN
2300-2697
Status
Published Version; peer reviewed