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Nudging the government: How open data can be used to make behavioural governance work both ways
[conference paper]
Corporate Editor
Verbraucherzentrale Nordrhein-Westfalen e.V.
Kompetenzzentrum Verbraucherforschung NRW
Abstract Data-driven regulation has become a new type of governance. Identifying number plates and human faces using computer vision, and tracking the position of consumer devices deploying sensors in the public space, are facilitating new master plans for the smart country and its smart cities, where govern... view more
Data-driven regulation has become a new type of governance. Identifying number plates and human faces using computer vision, and tracking the position of consumer devices deploying sensors in the public space, are facilitating new master plans for the smart country and its smart cities, where government services are provided only to those who need them (Hodgkinson 2011). Politics are struggling to keep pace and include available data and newly identified threats in the development of new policies. Behavioural governance is helping to utilise data collection in order to influence consumers and citizens without the need to enact strict penalties for unwanted behaviour and without the requirement to enforce regulations with huge bureaucratic overheads. The computer industry’s default answer to the how of politics is what could be called 'solutionism': problems are to be dealt with via apps, sensors and feedback loops - all provided by start-ups (Morozov 2014). Google's Eric Schmidt was even more optimistic in 2014: IT start-ups would provide the solution to economic inequality.... view less
Keywords
consumption; consumer policy; consumer society; consumer; data capture; data processing; decision making; digitalization; municipal administration; information policy; transparency; North Rhine-Westphalia; Federal Republic of Germany
Classification
Technology Assessment
Special areas of Departmental Policy
Free Keywords
open data; open government
Collection Title
The 21st Century Consumer: Vulnerable, Responsible, Transparent? ; Proceedings of the International Conference on Consumer Research (ICCR) 2016
Editor
Bala, Christian; Schuldzinski, Wolfgang
Conference
2. International Conference on Consumer Research (ICCR). Bonn, 2016
Document language
English
Publication Year
2017
City
Düsseldorf
Page/Pages
p. 33-46
ISBN
978-3-86336-917-0
Status
Published Version; reviewed