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@article{ Aragão2014, title = {Access and communication of deaf adults: a voice silenced in health services}, author = {Aragão, Jamilly da Silva and Magalhães, Isabella Medeiros de Oliveira and Coura, Alexsandro Silva and Silva, Arthur Felipe Rodrigues and Cruz, Giovanna Karinny Pereira and França, Inácia Sátiro Xavier de}, journal = {Revista de Pesquisa: Cuidado é Fundamental Online}, number = {1}, pages = {1-7}, volume = {6}, year = {2014}, issn = {2175-5361}, doi = {https://doi.org/10.9789/2175-5361.2014.v6i1.1-7}, urn = {https://nbn-resolving.org/urn:nbn:de:0168-ssoar-54599-6}, abstract = {Objective: To investigate the access and communication of deaf adults in health services. Method: A descriptive study conducted from March/2011 to July/2012 in a school of audio-communication located in Campina Grande/Paraiba, Brazil. Participated 36 patients who answered a questionnaire about access and communication in health services, and the data analyzed in SPSS. Results: It found that 75% of deaf people access medical services and 88.9% the dental service, being public institutions the most accessed ones (53,1%). The main factors that motivated 25% did not seek health services were: no need (88,8%) and not having anyone to follow (44,4%). All reported difficulties in communication with health professionals, being the help of a family member (86,1%) the alternative most commonly used. Conclusion: The access for deaf adults in health services permeated by difficulties, and the difficulty of nonverbal communication is the major factor that weakens the inclusion of these individuals.}, keywords = {Gehörlosigkeit; deafness; Erwachsener; adult; Gesundheitsdienst; public health services; Gesundheitswesen; health care delivery system; Kommunikation; communication; Pflege; caregiving; Krankenpflege; nursing; Brasilien; Brazil; Lateinamerika; Latin America; Südamerika; South America}}