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Perception of users hipertensive fence of assistance program received in primary care
Percepção de usuários com hipertensão acerca da assistência recebida na atenção primária
Percepción de usuarios de hipertensión cerca del programa de ayuda recibida en atención primaria
[journal article]
Abstract Objective: To know the perception of people with hypertension about the care received in primary care. Method: A descriptive qualitative study was conducted with 42 people with hypertension enrolled in five teams of the Family Health Strategy Maringá-Paraná. Data were collected between April and Jun... view more
Objective: To know the perception of people with hypertension about the care received in primary care. Method: A descriptive qualitative study was conducted with 42 people with hypertension enrolled in five teams of the Family Health Strategy Maringá-Paraná. Data were collected between April and June 2013 during group meetings, using guiding questions, which were recorded, transcribed and analyzed for thematic content. The study was approved by the Ethics Committee on Human Research under Opinion 880/2007. Results: categories emerged: Activities of HIPERDIA focused on drug delivery: two sides of the same coin; Gaps and difficulties in HIPERDIA; and A good relationship with health professionals generates satisfaction with the service. Conclusion: how the user perceives the service is related to the receipt of medicines, availability and flexibility in service hours, and related health professionals.... view less
Keywords
perception; caregiving; basic supply; satisfaction; medical care; hypertension; public health services; family; health; illness; patient
Classification
Medical Sociology
Document language
English
Publication Year
2016
Page/Pages
p. 3945-3956
Journal
Revista de Pesquisa: Cuidado é Fundamental Online, 8 (2016) 1
DOI
https://doi.org/10.9789/2175-5361.2016.v8i1.3945-3956
ISSN
2175-5361
Status
Published Version; peer reviewed