The process of working in an oncology outpatient clinic in the perception of the nursing technical team

Abstract

Objective: To describe how the technical nursing staff perceives and describes the work process in an Oncology Clinic. Method: A qualitative study. Data was obtained through the use of focus groups and analyzed using content analysis method Result: From the analysis of the participant’s reports emerged the following category: (re)organization of team work. The units of analysis were established to organize and sequence discussions: Barriers in health care network; Work organization focused on professional; Assistance provided to the patient as the central character; Difficulty in linking the micro processes carried out at the clinic. Conclusion: It is concluded that the work is exercised in a fragmented way and that the work process reorganizes, changing its components, but maintaining the same product.

Objective: To describe how the technical nursing staff perceives and describes the work process in an Oncology Clinic. Method: A qualitative study. Data was obtained through the use of focus groups and analyzed using content analysis method Result: From the analysis of the participant’s reports emerged the following category: (re)organization of team work. The units of analysis were established to organize and sequence discussions: Barriers in health care network; Work organization focused on professional; Assistance provided to the patient as the central character; Difficulty in linking the micro processes carried out at the clinic. Conclusion: It is concluded that the work is exercised in a fragmented way and that the work process reorganizes, changing its components, but maintaining the same product.