Avaliação do estresse dos motoristas da empresa Viação Javaé de Gurupi/TO

Abstract

This paper aimed to study about bus driver's occupational stress. This issue - stress - has been extensively studied, being a facilitator in the development of numerous diseases and impairing the quality of life and productivity of individuals. Aims: This work also investigated the factors that affect the relationship between man/work and aimed to identify the stage of stress and symptoms. The health problems related to work, which are more common among drivers, in semi-urban passengers transportation service, were studied as well, in a company called "Viação Javaé", in Gurupi, state of Tocantins, Brazil. Methods: Lipp's Inventory of Stress Symptoms for Adults - ISSL - and demographic questionnaire were applied. Eight drivers were targets of this research and their responses were transcribed into charts and graphs. Results: Several causative factors of drivers' job stress were identified and grouped into three classifications: working conditions, vehicle conditions and interpersonal relations with passengers. The stress levels found were low, because the vast majority - 78% of the subjects - were not stressed at the time of application of the instrument. The presence of stress was found in only 22% of subjects, and these were in the resistance stage, with physical symptoms. Back problems were the most common among the drivers. Final Considerations: We conclude this paper by saying that it is almost impossible to avoid stress in our lives, but change the adverse conditions at work, as well as lifestyle, are ways to face it more appropriately and intelligently.