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Impact of ISO 9001 Certification on the Projects' Success of Large-scale (AAA) Construction Firms in the Philippines
[journal article]
Abstract The general purpose of this study is to investigate the effects of ISO 9001 certification on project success, and its main criteria into large-scale construction companies in Metro Manila, Philippines. For this aim, the research was conducted an in-depth literature review for identifying the main va... view more
The general purpose of this study is to investigate the effects of ISO 9001 certification on project success, and its main criteria into large-scale construction companies in Metro Manila, Philippines. For this aim, the research was conducted an in-depth literature review for identifying the main variables first. Subsequently, a survey questionnaire was designed, and distributed randomly among 67 managers working in ISO 9001:2008- certified projects of large-scale construction firms. Then the descriptive and inferential statistics analysis employed, in order to find the results and conclusions. Finally, the findings revealed that ISO 9001 certification can significatly affect the construction project success and its main criteria, except time lenght of projects in Metro Manila, Philippines.... view less
Keywords
construction industry; quality assurance; certification; competitiveness; Philippines; Southeast Asia
Classification
Management Science
Free Keywords
ISO 9001; customer's satisfaction; construction project success; Quality Management System
Document language
English
Publication Year
2016
Page/Pages
p. 35-45
Journal
International Research Journal of Management, IT and Social Sciences (IRJMIS), 3 (2016) 11
DOI
https://doi.org/10.21744/irjmis.v3i11.305
ISSN
2395-7492
Status
Published Version; peer reviewed