GAP-analysis methods usage for distribution logistics system efficiency appraisal

Abstract

The article is dedicated to the appraisal of distribution logistics system efficiency problem, which is induced by lack of coordination of its elements. The aim of the article is to determine criteria for lack of logistics distribution systems efficiency. Novelty of the article is in applying GAP-analysis method to logistics distribution macrosystems, which allowed to propose a calculation method for informing about the presence of gaps in the logistics system. It is revealed in the article that one of the main ways to maintain prices at a competitive level is to decrease the share of transport and logistics component in the price and increase the delivery speed. In turn, these figures are highly dependent on the level of logistic distribution system efficiency. In order to identify weaknesses in this system, author proposed to evaluate discrepancies of the system, or so-called gaps, on the basis of GAP-analysis, by using the proposed system of coefficients, considering parameters such as orders completeness, delivery terms maintenance, cost of concrete logistics operation, etc.