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@article{ Coimbra2013, title = {The technologies used in the working process of the psychosocial care unit with sights to reach the comprehensiveness}, author = {Coimbra, Valéria Cristina Christello and Nunes, Cristiane Kenes and Kantorski, Luciane Prado and Oliveira, Michele Mandagará de and Eslabão, Adriane Domingues and Cruz, Vania Dias}, journal = {Revista de Pesquisa: Cuidado é Fundamental Online}, number = {2}, pages = {3876-3883}, volume = {5}, year = {2013}, issn = {2175-5361}, doi = {https://doi.org/10.9789/2175-5361.2013v5n2p3876}, urn = {https://nbn-resolving.org/urn:nbn:de:0168-ssoar-344221}, abstract = {Objective: Knowing the technologies of the working process predominant in the relationships between professionals and users with sights to reach the comprehensiveness. Method: It is a qualitative study performed with 26 professionals of a Psychosocial Care Unit - Centro de Atenção Psicossocial - (CAPS) in a municipality of the Rio Grande do Sul state, during October 2006. The data were collected by means of a semi-structured interview and, subsequently, subjected to the thematic analysis. Results: The soft, soft-hard and hard technologies are present in the CAPS daily practices, being that the welcoming, bond and listening were identified as being soft ones; the structured skills as being soft-hard ones and the medical charts and the psychotropic drugs as being hard ones. Conclusion: The use of technologies in the CAPS working process might be mixed with comprehensiveness as the relationship between the health care staff and users is configured in an interactive space.}, keywords = {psychische Gesundheit; mental health; Rehabilitation; rehabilitation; psychosoziale Versorgung; psychosocial care; neue Technologie; new technology; Betreuung; care; Pflege; caregiving; Brasilien; Brazil}}