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%T Service for elderly in primary care health: social representations
%A Mendes, Cristina Kátya Torres T.
%A Moreira, Maria Adelaide Silva Paredes
%A Bezerra, Valéria Peixoto
%A Sarmento, Ana Margareth Marques F.
%A Silva, Lindiane Constâncio da
%A Sá, Célia Maria Cartaxo Pires de
%J Revista de Pesquisa: Cuidado é Fundamental Online
%N 1
%P 3443-3452
%V 5
%D 2013
%K Evaluation, Service, Elderly
%@ 2175-5361
%~ Universidade Federal do Estado do Rio de Janeiro
%> https://nbn-resolving.org/urn:nbn:de:0168-ssoar-331887
%X Objective: To evaluate the  service offered to the elderly in primary care from the perspective of social 
representations. Methods: Exploratory study conducted in a qualitative approach with seventy elderly treated in the 
Family Health Strategy (FHS)  Rangel II,  in João Pessoa,  Paraíba,  Brazil.  Data were collected from a semi-structured 
interview.  The data obtained were analyzed with the help of software Alceste and interpreted in theoretical social 
representations. Results: The results indicate two classes or categories: a) dimensions socio-affective represented: bad
service, slow and  white hair; b)  experiences with the service:  accept, good, doctor,  medical service,  well,  aging,
experience and little. Conclusion: the elderly evaluate the service with negative content emphasized in the speeches:
failure to care of real needs of the elderly, the elderly distance service; little user interaction with the service and not
use the strategy of reception. The latter is now one of the most important tools to be used in Family Health Strategies.
%C MISC
%G pt
%9 journal article
%W GESIS - http://www.gesis.org
%~ SSOAR - http://www.ssoar.info