Invisible Social Infrastructures to Facilitate Time-pressed Distributed Organizing

Fenema, Paul C. van; Räisänen, Christine

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@article{ Fenema2005,
 title = {Invisible Social Infrastructures to Facilitate Time-pressed Distributed Organizing},
 author = {Fenema, Paul C. van and Räisänen, Christine},
 journal = {Time & Society},
 number = {2-3},
 pages = {341-360},
 volume = {14},
 year = {2005},
 doi = {https://doi.org/10.1177/0961463X05055144},
 urn = {https://nbn-resolving.org/urn:nbn:de:0168-ssoar-223174},
 abstract = {How do complex societal demands and time constraints posed by distributed temporary                organizing affect organizational communication? Extending Bowker and                Star’s (2002) work on infrastructures, we introduce two context-specific                ‘invisible’, social infrastructures: organizational and                relational. We empirically assess their role in an international, multi-site                ERP-software implementation. We investigated how these infrastructures shaped                organizational activities, aligned discourses, created order, and prevented                divergent behaviours. We found that mutually interdependent organizational and                relational infrastructures strengthened social relationships and saved time by                facilitating non-routine collaboration and organizational communication under                geographic and temporal constraints. We argue that the conceptualization of                (infra)structural and process dynamics will help researchers and practitioners                understand and handle organizational communication in distributed temporary organizations.},
}