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@article{ Holst2008,
 title = {The Political Economy of Trade Union Strategies in Austria and Germany: The                Case of Call Centres},
 author = {Holst, Hajo},
 journal = {European Journal of Industrial Relations},
 number = {1},
 pages = {25-45},
 volume = {14},
 year = {2008},
 doi = {https://doi.org/10.1177/0959680107086110},
 urn = {https://nbn-resolving.org/urn:nbn:de:0168-ssoar-222899},
 abstract = {This article offers a systematic comparison of strategic responses of Austrian                    and German unions to an emergent sector. It aims to increase understanding of                    both union movements, and also to contribute conceptually to the study of the                    varieties of unionism. The concept of `core strategies' facilitates more                    systematic comparisons of unions' strategic responses to apparently similar                    challenges and helps explain why — despite many similarities in their                    industrial relations systems and the uniform development of the call centre                    sector in both countries — the strategic responses of Austrian and                    German unions differ remarkably in terms of content, priority and timing.},
}