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@incollection{ Kaufmann1976,
 title = {Soziologische Probleme publikumsbezogenen Verwaltungshandelns},
 author = {Kaufmann, Franz-Xaver and Hegner, Friedhart and Grunow, Dieter},
 editor = {Lepsius, M. Rainer},
 year = {1976},
 booktitle = {Zwischenbilanz der Soziologie: Verhandlungen des 17. Deutschen Soziologentags},
 pages = {373-391},
 address = {Stuttgart},
 publisher = {Ferdinand Enke},
 isbn = {3-432-88471-0},
 urn = {https://nbn-resolving.org/urn:nbn:de:0168-ssoar-160623},
 keywords = {the public; Öffentlichkeit; Verwaltungshandeln; administrative practice}}