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InstitutionDeutsche Vereinigung für Sozialwissenschaftliche Arbeitsmarktforschung (SAMF) e.V. (1)AuthorHoltgrewe, Ursula (2)EditorJacobsen, Heike (2)
Voswinkel, Stephan (2)
Date Issued2005 (1)2003 (1)SeriesSAMF-Arbeitspapier (1)Volume2003-1 (1)Document Typecollection article (2)conference paper (1)Keyword
customer (2)
Dienstleistung (2)Kunde (2)
Organisation (2)
organization (2)...view morePublication Status
Postprint (2)

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Gute und schöne Dienstleistung: Gestaltung der Grenzstellen und der Kunden [collection article] 

Author(s): Holtgrewe, Ursula.- 2003. 64-76p.


Kunden und Dienstleistungsorganisationen – ein Blick in die organisationssoziologische Werkzeugkiste [collection article] 

Author(s): Holtgrewe, Ursula

Source: VS Verl. für Sozialwiss., 2005


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© 2007 - 2018 Social Science Open Access Repository (SSOAR).
Based on DSpace, Copyright (c) 2002-2017, DuraSpace. All rights reserved.