Hits 1-4 within 4 documents
Revisiting Employee - Guest Interactions in Hotels: An Analysis of Critical Incidents [journal article]
Source: Journal of Tourism, Heritage & Services Marketing, 4 (2018) 2. p.17-23
Targeted and perceived service quality [journal article]
Source: Journal of Tourism, Heritage & Services Marketing, 5 (2019) 2. p.43-49
Perceived Service Quality and Customer Revisiting Intention: The Case of "all you can eat" Asian Restaurants in Southern Taiwan [journal article]
Source: Journal of Tourism, Heritage & Services Marketing, 3 (2017) 2. p.30-38
Exploring Factors that Influence Domestic Tourists' Satisfaction with Budget Hotel Services in Egypt [journal article]
Source: Journal of Tourism, Heritage & Services Marketing, 2 (2016) 2. p.17-22