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AuthorHoltgrewe, Ursula (2)Aust, Andreas (1)Holst, Hajo (1)Date Issued2006 (1)2001 (2)Journal
Industrielle Beziehungen : Zeitschrift für Arbeit, Organisation und Management (3)
Volume8 (2)13 (1)Issue1 (2)4 (1)Document Typejournal article (3)KeywordArbeitnehmer (3)Call Center (3)
call center (3)
employee (3)Arbeitsanforderung (2)...view moreReviewpeer reviewed (2)Publication StatusPublished Version (3)

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Recognition, intersubjectivity and service work: labour conflicts in call centres [journal article] 

Author(s): Holtgrewe, Ursula

Source: Industrielle Beziehungen : Zeitschrift für Arbeit, Organisation und Management, 8 (2001) 1. p.37-54

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Recognition, intersubjectivity and service work: labour conflicts in call centres [journal article] 

Author(s): Holtgrewe, Ursula

Source: Industrielle Beziehungen : Zeitschrift für Arbeit, Organisation und Management, 8 (2001) 1. p.37-56

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Von der Ignoranz zur Organisierung? Gewerkschaftliche Strategien im Umgang mit atypisch Beschäftigten am Beispiel von Callcentern und Leiharbeit [journal article] 

Author(s): Aust, Andreas; Holst, Hajo

Source: Industrielle Beziehungen : Zeitschrift für Arbeit, Organisation und Management, 13 (2006) 4. p.291-313

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© 2007 - 2025 Social Science Open Access Repository (SSOAR).
Based on DSpace, Copyright (c) 2002-2022, DuraSpace. All rights reserved.