Hits 1-6 within 6 documents
Comparing the quality of services by public and private banks in the view of customers [journal article]
Source: International Letters of Social and Humanistic Sciences, (2015) 52. p.139-149
Recognition, intersubjectivity and service work: labour conflicts in call centres [journal article]
Source: Industrielle Beziehungen : Zeitschrift für Arbeit, Organisation und Management, 8 (2001) 1. p.37-56
Dienstleistung als Interaktion: Beiträge aus einem Forschungsprojekt ; Altenpflege - Deutsche Bahn - Call Center [collection]
Source: Hampp, 2004
(Arbeit und Leben im Umbruch, 5)
Factors Affecting Customers' Adoption of Internet Banking in Pakistan [journal article]
Source: Pakistan Administrative Review, 1 (2017) 2. p.115-129
Perception of service quality in agrotourism accommodations: Impact on guest loyalty and re-visit intentions [journal article]
Source: Journal of Tourism, Heritage & Services Marketing, 3 (2017) 1. p.33-41
Targeted and perceived service quality [journal article]
Source: Journal of Tourism, Heritage & Services Marketing, 5 (2019) 2. p.43-49