Hits 1-2 within 2 documents
Analyzing leadership decisions [collection article]
Source: Cappelen Damm, 2010
The Role of Empathy in the Service Experience [journal article]
Source: Journal of Service Theory and Practice, (2019). p.1-40
Hits 1-2 within 2 documents
Author(s): Selart, Marcus
Source: Cappelen Damm, 2010
Author(s): Tan, Adrian Han Tsai; Muskat, Birgit; Johns, Raechel
Source: Journal of Service Theory and Practice, (2019). p.1-40