Author
Holtgrewe, Ursula (2)
Kerst, Christian (1)EditorKleemann, Frank (1)Matuschek, Ingo (1)Date Issued2006 (1)2003 (1)Document Typecollection article (1)working paper (1)KeywordBankgewerbe (2)
banking (2)
Call Center (2)call center (2)Arbeitsbedingungen (1)...view morePublication Status
Preprint (2)