AuthorHoltgrewe, Ursula (2)Kerst, Christian (1)EditorKleemann, Frank (1)Matuschek, Ingo (1)Date Issued2006 (1)2003 (1)Document Typecollection article (1)working paper (1)Keyword
Bankgewerbe (2)
banking (2)Call Center (2)
call center (2)
Arbeitsbedingungen (1)...view morePublication Status
Preprint (2)