Author
Holtgrewe, Ursula (2)
EditorSchönberger, Klaus (1)Springer, Stefanie (1)Date Issued2006 (1)2003 (1)Document Typecollection article (1)working paper (1)Keyword
Arbeitsorganisation (2)
Call Center (2)
call center (2)
work organization (2)Arbeit (1)...view morePublication Status
Preprint (2)