Hits 1-3 within 3 documents
Call centres: constructing flexibility [collection article]
Source: Ashgate, 2002
Hits 1-3 within 3 documents
Author(s): Arzbächer, Sandra; Holtgrewe, Ursula; Kerst, Christian
Source: Ashgate, 2002
Author(s): Kratzer, Nick.- 2002. 17p.
Author(s): Holtgrewe, Ursula.- 2003. 10p.