Hits 1-4 within 4 documents
Revisiting Employee - Guest Interactions in Hotels: An Analysis of Critical Incidents [journal article]
Source: Journal of Tourism, Heritage & Services Marketing, 4 (2018) 2. p.17-23
Effects of service quality and customer satisfaction on repurchase intention in restaurants on University of Cape Coast campus [journal article]
Source: Journal of Tourism, Heritage & Services Marketing, 4 (2018) 2. p.27-36
"TiCoSa" a 3d matrix conceptual model to investigate visitors’ perceptions in an athletic event [journal article]
Source: Journal of Tourism, Heritage & Services Marketing, 4 (2018) 2. p.32-36
Building Destination Loyalty Using Tourist Satisfaction and Destination Image: A Holistic Conceptual Framework [journal article]
Source: Journal of Tourism, Heritage & Services Marketing, 4 (2018) 2. p.37-43