Hits 1-6 within 6 documents
Call centres: constructing flexibility [collection article]
Source: Ashgate, 2002
Hits 1-6 within 6 documents
Author(s): Holtgrewe, Ursula.- 2003. 64-76p.
Author(s): Arzbächer, Sandra; Holtgrewe, Ursula; Kerst, Christian
Source: Ashgate, 2002
Author(s): Holtgrewe, Ursula; Kerst, Christian.- 2001. 20p.
Author(s): Holtgrewe, Ursula.- 2003. 10p.
Author(s): Holtgrewe, Ursula; Voswinkel, Stephan.- 2002. 99-118p.
Author(s): Blutner, Doris; Holtgrewe, Ursula.- 1999. 8p.