Hits 1-2 within 2 documents
Call centres: constructing flexibility [collection article]
Source: Ashgate, 2002
Hits 1-2 within 2 documents
Author(s): Arzbächer, Sandra; Holtgrewe, Ursula; Kerst, Christian
Source: Ashgate, 2002
Author(s): Holtgrewe, Ursula
Source: Campus Verl., 2003