Author
Blutner, Doris (1)
Holtgrewe, Ursula (1)Date Issued
1999 (1)
Document Typeconference paper (1)Keywordcustomer orientation (1)
deregulation (1)
Deregulierung (1)Dienstleistung (1)
flexibility (1)
...view morePublication StatusPublished Version (1)