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InstitutionDeutsche Gesellschaft für Publizistik- und Kommunikationswissenschaft e.V. (1)AuthorChatzigeorgiou, Chryssoula (2)Neyestani, Behnam (2)Abbass, Haider (1)Abou Hamdan, Omar (1)Abou-Shouk, Mohamed A. (1)...view moreEditorGünter, Bernd (1)John, Hartmut (1)Wellbrock, Christian (1)Zabel, Christian (1)Date Issued2020 - 2025 (10)2010 - 2019 (16)2000 - 2009 (3)SeriesSchriften zum Kultur- und Museumsmanagement (1)JournalJournal of Tourism, Heritage & Services Marketing (8)International Letters of Social and Humanistic Sciences (2)Path of Science (2)Asian Research Journal of Arts & Social Sciences (1)ESSACHESS - Journal for Communication Studies (1)...view moreVolume3 (5)9 (4)4 (3)2 (2)10 (1)...view moreIssue1 (8)2 (8)4 (2)12 (1)3 (1)...view moreDocument Typejournal article (24)conference paper (2)conference proceedings (1)monograph (1)working paper (1)Keyword
customer ties (29)
Kundenbindung (29)Marketing (9)marketing (9)satisfaction (8)...view moreReviewpeer reviewed (23)reviewed (5)not reviewed (1)Publication StatusPublished Version (27)Preprint (1)Primary Publication (1)

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Messung und Konsequenzen von Servicequalität im E-Commerce: eine empirische Analyse am Beispiel des Internet-Banking [journal article] 

Author(s): Bauer, Hans H.; Falk, Tomas; Hammerschmidt, Maik

Source: Marketing: Zeitschrift für Forschung und Praxis (ZFP), 26 (2004) Spezial. p.45-57

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Ethical aspects of gender stereotypes in Romanian advertising [journal article] 

Author(s): Frunza, Mihaela; Grad, Iulia; Frunza, Sandu

Source: ESSACHESS - Journal for Communication Studies, 9 (2016) 1. p.143-157

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Trust and Distrust Determinants of Mobile Banking Adoption in the Nigerian Banking Industry: A Study of First Bank Nigeria Limited [journal article] 

Author(s): Anyanwu, Felicia Akujinma; Ubi, Harrison Utum; Ananwude, Amalachukwu Chijindu

Source: Asian Research Journal of Arts & Social Sciences, 3 (2017) 4. p.1-25

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ISO 9001 Standard and Organization's Performance: A Literature Review [journal article] 

Author(s): Neyestani, Behnam; Juanzon, Joseph Berlin P.

Source: International Journal of Advanced Multidisciplinary Research, 4 (2017) 2. p.6-13

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Effectiveness of Quality Management System (QMS) on Construction Projects [working paper] 

Author(s): Neyestani, Behnam.- 2016. 13p.

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Generation Y: Evaluating services experiences through mobile ethnography [journal article] 

Author(s): Muskat, Matthias; Muskat, Birgit; Zehrer, Anita; Johns, Raechel

Source: Tourism Review, 68 (2013) 3. p.55-71

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Effect of service quality and quality of products to customer loyalty with customer satisfaction as intervening variable in PT. nano coating Indonesia [journal article] 

Author(s): Nuridin, SE. MM

Source: International Journal of Business and Applied Social Science, 4 (2018) 1. p.19-31

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Mobility CLM and the Facebook - Are Circle Marketers in India missing a Trick or Two? [journal article] 

Author(s): Ghosh, Pramit

Source: IndraStra Global, 3 (2017) 1. p.6

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The effect of customer relationship management practices on airline customer loyalty [journal article] 

Author(s): Salah, Marwa; Abou-Shouk, Mohamed A.

Source: Journal of Tourism, Heritage & Services Marketing, 5 (2019) 2. p.11-19

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Urbane Produktion und temporäre räumliche Nähe in Produktionsprozessen [journal article] 

Author(s): Butzin, Anna; Meyer, Kerstin

Source: Raumforschung und Raumordnung / Spatial Research and Planning, 78 (2020) 1. p.5-20

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© 2007 - 2025 Social Science Open Access Repository (SSOAR).
Based on DSpace, Copyright (c) 2002-2022, DuraSpace. All rights reserved.