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AuthorBauer, Hans H. (1)Falk, Tomas (1)Hammerschmidt, Maik (1)Date Issued2004 (1)Journal
Marketing: Zeitschrift für Forschung und Praxis (ZFP) (1)
Volume26 (1)IssueSpezial (1)Document Typejournal article (1)KeywordBankgewerbe (1)banking (1)construct (1)customer orientation (1)customer ties (1)...view moreReviewreviewed (1)Publication StatusPublished Version (1)

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Messung und Konsequenzen von Servicequalität im E-Commerce: eine empirische Analyse am Beispiel des Internet-Banking [journal article] 

Author(s): Bauer, Hans H.; Falk, Tomas; Hammerschmidt, Maik

Source: Marketing: Zeitschrift für Forschung und Praxis (ZFP), 26 (2004) Spezial. p.45-57

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