Hits 1-2 within 2 documents
eTransQual: a transaction process-based approach for capturing service quality in online shopping [journal article]
Source: Journal of Business Research, 59 (2006) 7. p.866-875
Meaningful work and artistic interventions in organizations: conceptual development and empirical exploration [journal article]
Source: Journal of Business Research, 85 (2018). p.375-385