Hits 11-14 within 14 documents
Flexibilität organisieren: Callcenter als kundenorientierte Organisationen [collection article]
Source: Ed. Sigma, 2003
Call-Center-Forschung: Ergebnisse und Theorien [collection article]
Source: Ed. Sigma, 2003
Hits 11-14 within 14 documents
Author(s): Holtgrewe, Ursula.- 2003. 10p.
Author(s): Holtgrewe, Ursula; Kerst, Christian
Source: Ed. Sigma, 2003
Author(s): Holtgrewe, Ursula
Source: Ed. Sigma, 2003
Author(s): Holtgrewe, Ursula.- 2002. 8-18p.