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Tagungsbericht: "Methodologien des Systems – Wie kommt man zum Fall und wie dahinter?" [journal article]
Source: Forum Qualitative Sozialforschung / Forum: Qualitative Social Research, 10 (2009) 2
The Collaborative Production of Responses and Dispatching on the Radio: Video Analysis in a Medical Emergency Call Center [journal article]
Source: Forum Qualitative Sozialforschung / Forum: Qualitative Social Research, 9 (2008) 3. p.44