Bias in Online Freelance Marketplaces: Evidence from TaskRabbit and Fiverr

Hannák, Anikó; Wagner, Claudia; Garcia, David; Mislove, Alan; Strohmaier, Markus; Wilson, Christo

[conference paper]

dc.contributor.author	Hannák, Anikó	de
dc.contributor.author	Wagner, Claudia	de
dc.contributor.author	Garcia, David	de
dc.contributor.author	Mislove, Alan	de
dc.contributor.author	Strohmaier, Markus	de
dc.contributor.author	Wilson, Christo	de
dc.date.accessioned	2020-07-13T14:52:28Z
dc.date.available	2020-07-13T14:52:28Z
dc.date.issued	2017	de
dc.identifier.isbn	978-1-4503-4335-0	de
dc.identifier.uri	https://www.ssoar.info/ssoar/handle/document/68409
dc.description.abstract	Online freelancing marketplaces have grown quickly in recent years. In theory, these sites offer workers the ability to earn money without the obligations and potential social biases associated with traditional employment frameworks. In this paper, we study whether two prominent online freelance marketplaces - TaskRabbit and Fiverr - are impacted by racial and gender bias. From these two platforms, we collect 13,500 worker profiles and gather information about workers' gender, race, customer reviews, ratings, and positions in search rankings. In both marketplaces, we find evidence of bias: we find that gender and race are significantly correlated with worker evaluations, which could harm the employment opportunities afforded to the workers. We hope that our study fuels more research on the presence and implications of discrimination in online environments.	de
dc.language	en	de
dc.subject.ddc	Wirtschaft	de
dc.subject.ddc	Economics	en
dc.subject.ddc	Publizistische Medien, Journalismus,Verlagswesen	de
dc.subject.ddc	News media, journalism, publishing	en
dc.title	Bias in Online Freelance Marketplaces: Evidence from TaskRabbit and Fiverr	de
dc.description.review	begutachtet (peer reviewed)	de
dc.description.review	peer reviewed	en
dc.source.collection	CSCW'17: Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing	de
dc.publisher.country	USA
dc.publisher.city	New York, NY	de
dc.subject.classoz	Arbeitsmarktforschung	de
dc.subject.classoz	Labor Market Research	en
dc.subject.classoz	interaktive, elektronische Medien	de
dc.subject.classoz	Interactive, electronic Media	en
dc.subject.thesoz	Arbeitsvermittlung	de
dc.subject.thesoz	employment service	en
dc.subject.thesoz	Dienstleistung	de
dc.subject.thesoz	service	en
dc.subject.thesoz	Digitalisierung	de
dc.subject.thesoz	digitalization	en
dc.subject.thesoz	Arbeitsangebot	de
dc.subject.thesoz	labor supply	en
dc.subject.thesoz	Arbeitsnachfrage	de
dc.subject.thesoz	job demand	en
dc.subject.thesoz	freier Beruf	de
dc.subject.thesoz	profession	en
dc.subject.thesoz	Internet	de
dc.subject.thesoz	Internet	en
dc.subject.thesoz	Vorurteil	de
dc.subject.thesoz	prejudice	en
dc.subject.thesoz	geschlechtsspezifische Faktoren	de
dc.subject.thesoz	gender-specific factors	en
dc.subject.thesoz	Rassismus	de
dc.subject.thesoz	racism	en
dc.subject.thesoz	Diskriminierung	de
dc.subject.thesoz	discrimination	en
dc.identifier.urn	urn:nbn:de:0168-ssoar-68409-3
dc.rights.licence	Deposit Licence - Keine Weiterverbreitung, keine Bearbeitung	de
dc.rights.licence	Deposit Licence - No Redistribution, No Modifications	en
ssoar.contributor.institution	GESIS	de
internal.status	formal und inhaltlich fertig erschlossen	de
internal.identifier.thesoz	10036635
internal.identifier.thesoz	10041038
internal.identifier.thesoz	10063943
internal.identifier.thesoz	10035587
internal.identifier.thesoz	10036311
internal.identifier.thesoz	10044138
internal.identifier.thesoz	10040528
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internal.identifier.thesoz	10045237
internal.identifier.thesoz	10035797
internal.identifier.thesoz	10038125
dc.type.stock	incollection	de
dc.type.document	Konferenzbeitrag	de
dc.type.document	conference paper	en
dc.source.pageinfo	1914-1933	de
internal.identifier.classoz	20101
internal.identifier.classoz	1080404
internal.identifier.document	16
dc.contributor.corporateeditor	Association for Computing Machinery (ACM)
dc.source.conference	ACM Conference on Computer Supported Cooperative Work and Social Computing	de
dc.event.city	Portland, OR	de
internal.identifier.corporateeditor	689
internal.identifier.ddc	330
internal.identifier.ddc	070
dc.identifier.doi	https://doi.org/10.1145/2998181.2998327	de
dc.date.conference	2017	de
dc.source.conferencenumber	20	de
dc.description.pubstatus	Veröffentlichungsversion	de
dc.description.pubstatus	Published Version	en
internal.identifier.licence	3
internal.identifier.pubstatus	1
internal.identifier.review	1
ssoar.wgl.collection	true	de
internal.pdf.wellformed	true
internal.pdf.encrypted	false

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Arbeitsmarktforschung
Labor Market Research
Interaktive, elektronische Medien
Interactive, electronic Media

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