Was Mitarbeiterinnen und Mitarbeiter tun und lassen sollten... Eine Inhaltsanalyse von Verhaltenskodizes der DAX-30-Unternehmen aus organisationspsychologischer Sicht

Abstract

"In this article we analyze the codes of conduct of 25 DAX 30 companies by means of a qualitative content analysis. The expectations concerning employee behavior found in the codes of conduct are analysed by using categories derived from organizational psychology concepts. These refer to positive employee behavior (Organizational Citizenship Behavior, Citizenship Performance) and counterproductive employee behavior. As the results show the codes focus only on few of these concepts whereas other concepts are neglected. Furthermore, comparisons between the codes of conduct show that the distribution of these concepts is rather similar in most codes of conduct and that only a few codes differ from the general pattern. We conclude with deriving some conclusions for conceptualizing codes of conduct." (author's abstract)