Export to your Reference Manger

Please Copy & Paste



Bookmark and Share

How emotion communication guides reciprocity : establishing cooperation through disappointment and anger

[journal article]

Wubben, Maarten J.J.; Cremer, David De; Dijk, Eric van

fulltextDownloadDownload full text

(197 KByte)

Citation Suggestion

Please use the following Persistent Identifier (PID) to cite this document:http://nbn-resolving.de/urn:nbn:de:0168-ssoar-292059

Further Details
Abstract Emotions fulfil many social functions, but data on their essential function of establishing cooperation are lacking. We investigated how communicating anger and disappointment guides reciprocal cooperative behavior. Although anger may force cooperation by announcing retaliation, we predicted that communicating disappointment was less likely to backfire. A laboratory study in which participants played against the reciprocal strategy of tit-for-tat showed that communicated disappointment established more cooperation than did anger. This effect also carried over to future cooperation decisions. Partners communicating disappointment evoked less anger, were evaluated more positively and as forgiving rather than retaliatory. Communication of disappointment thus appears conducive to establishing mutually beneficial relationships.
Classification Social Psychology
Free Keywords Cooperation; communicated emotion; tit for tat; anger; disappointment
Document language English
Publication Year 2009
Page/Pages p. 987-990
Journal Journal of Experimental Social Psychology, 45 (2009) 4
DOI http://dx.doi.org/10.1016/j.jesp.2009.04.010
Status Postprint; peer reviewed
Licence PEER Licence Agreement (applicable only to documents from PEER project)