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Controlling Space, Controlling Labour? Contested Space in Food Delivery Gig Work
[journal article]
Abstract
The article investigates the control of the platform labour process by means of the digital production of space and how workers resist it. The segment of German platform-mediated food delivery is examined via qualitative interviews and auto-ethnography. It is shown how the platforms create different... view more
The article investigates the control of the platform labour process by means of the digital production of space and how workers resist it. The segment of German platform-mediated food delivery is examined via qualitative interviews and auto-ethnography. It is shown how the platforms create different spaces to efficiently coordinate and control mobile delivery gig work. Steered by geolocalisation and geofencing, the couriers operate autonomously in spatial corridors defined by the platforms. The agency of the riders is thus limited, but they are occasionally able to undermine the platforms' spatial control and reinterpret it. The article shows that space is a central but contested instrument for controlling labour.... view less
Keywords
zone; working process; digitalization; algorithm
Classification
Sociology of Work, Industrial Sociology, Industrial Relations
Free Keywords
Plattformarbeit; food delivery; gig economy; resistance; workplace control; labour geography
Document language
English
Publication Year
2021
Page/Pages
p. 1-16
Journal
New Technology, Work and Employment, 36 (2021) 1
ISSN
1468-005X
Status
Published Version; peer reviewed