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Emotion Work
[collection article]
Abstract Emotion work is usually defined as the psychological processes necessary to regulate emotions that are desired in specific private life conditions. When controlling the intensity and quality of the individual's feelings is related to the public sphere and undertaken for reasons associated with paid ... view more
Emotion work is usually defined as the psychological processes necessary to regulate emotions that are desired in specific private life conditions. When controlling the intensity and quality of the individual's feelings is related to the public sphere and undertaken for reasons associated with paid work it is called emotional labor. Such employment occurs in contemporary service economies where the provision of services is often related to "selling feelings," which is mainly performed by women.... view less
Classification
Applied Psychology
Free Keywords
emotion work; employment; gender division of labor; labour market; work
Collection Title
The Wiley-Blackwell Encyclopedia of Gender and Sexuality Studies
Editor
Naples, Nancy A.; Hoogland, Renee C.; Wickramasinghe, Maithree; Wong, Wai Ching Angela
Document language
English
Publication Year
2016
Publisher
Wiley-Blackwell
City
Malden, MA
DOI
https://doi.org/10.1002/9781118663219.wbegss524
ISBN
978-1-118-66321-9
Status
Preprint; peer reviewed
Licence
Deposit Licence - No Redistribution, No Modifications