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Humanization and reception in hospital emergency: conditioning factors under the look of nurses
Humanização e acolhimento em emergência hospitalar: factores condicionantes sob o olhar dos enfermeiros
Humanización y recepción en emergencia de hospital: factores condicionantes bajo la mirada de enfermeros
[journal article]
Abstract Objective: to identify factors those facilitate and make difficult the practice of hosting in a humane way in an adult emergency department (PSA). Method: a descriptive and an exploratory study with qualitative approach. Data were collected using a structured questionnaire and a semistructured inter... view more
Objective: to identify factors those facilitate and make difficult the practice of hosting in a humane way in an adult emergency department (PSA). Method: a descriptive and an exploratory study with qualitative approach. Data were collected using a structured questionnaire and a semistructured interview with the PSA nurses of a state hospital. Results: the analysis of the questionnaire data allowed profiling the nurses: 86% are women with an average age of 38 years old. There was identified that the physical structure and insufficient human resources are among the main factors those make difficult the practice of welcoming. Already as facilities it could identify the willingness of professionals and risk rating. Conclusion: it is necessary to pay greater attention on the part of the state authorities towards the health institution where this research was developed.... view less
Keywords
humanization; caregiving; nursing; hospital; staffing requirement; physical stress
Classification
Medical Sociology
Free Keywords
Notfallmedizin
Document language
English
Publication Year
2013
Page/Pages
p. 519-528
Journal
Revista de Pesquisa: Cuidado é Fundamental Online, 5 (2013) 4
DOI
https://doi.org/10.9789/2175-5361.2013v5n4p519
ISSN
2175-5361
Status
Published Version; peer reviewed