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Measuring Interviewer Characteristics Pertinent to Social Surveys: A Conceptual Framework
[journal article]
Abstract Interviewer effects are found across all types of interviewer-mediated surveys crossing disciplines and countries. While studies describing interviewer effects are manifold, identifying characteristics explaining these effects has proven difficult due to a lack of data on the interviewers. This pape... view more
Interviewer effects are found across all types of interviewer-mediated surveys crossing disciplines and countries. While studies describing interviewer effects are manifold, identifying characteristics explaining these effects has proven difficult due to a lack of data on the interviewers. This paper proposes a conceptual framework of interviewer characteristics for explaining interviewer effects and its operationalization in an interviewer questionnaire. The framework encompasses four dimensions of interviewer characteristics: interviewer attitudes, interviewers’ own behaviour, interviewers’ experience with measurements, and interviewers’ expectations. Our analyses of the data collected from interviewers working on the fourth wave of SHARE Germany show that the above measures distinguish well between interviewers.... view less
Keywords
reactivity effect; survey; interview; measurement; data quality; survey research; data collection method; Federal Republic of Germany
Classification
Methods and Techniques of Data Collection and Data Analysis, Statistical Methods, Computer Methods
Document language
English
Publication Year
2013
Page/Pages
16 p.
Journal
Survey Methods: Insights from the Field (2013)
DOI
https://doi.org/10.13094/SMIF-2013-00001
ISSN
2296-4754
Status
Published Version; peer reviewed
Licence
Creative Commons - Attribution-Noncommercial-No Derivative Works