Hits 1-2 within 2 documents
Recognition, intersubjectivity and service work: labour conflicts in call centres [journal article]
Source: Industrielle Beziehungen : Zeitschrift für Arbeit, Organisation und Management, 8 (2001) 1. p.37-54
Promoting workplace participation: lessons from Germany and France [journal article]
Source: Industrielle Beziehungen : Zeitschrift für Arbeit, Organisation und Management, 2 (1995) 1. p.46-63